Frequently Asked Questions

  • Does a caregiver need to be present during therapy?

    If the client requires someone to help them in the bathroom with toileting needs, a caregiver competent to provide those needs is to be present at all sessions. In addition, for sessions completed out in the community, a caregiver is responsible for transportation to and from the activity.

  • What insurances do you accept?

    In-Network

    I am in-network with BlueCross BlueShield of TN Medicare Advantage PPO, Blue Network P, and Blue Network S.


    Out-Of-Network

    I am also able to accept most PPO plans. Check with your insurance provider before the evaluation to see if they offer out-of-network benefits and how to submit those claims. Such benefits may allow you to be reimbursed for some or all of your out-of-pocket expenses. 


    Medicare

    I am a participating traditional Medicare (the "Red, White, & Blue" card) provider. A physician’s order for speech therapy is not required by Medicare, but your physician is required to approve your treatment plan, also known as a Plan of Care (POC). You are responsible for the deductible and copays. After the evaluation, the report will be sent to the physician you list, and if he/she does not approve the POC, Medicare will not pay for your services and you will be responsible to pay for the services rendered.


    If you want your Medicare to reimburse for services, talk with your physician about your desire for speech therapy before the evaluation.


    Let me know if you need assistance in this area during the consultation.

  • What type of payment methods do you accept?

    Check or Visa, Master Card, Discover, American Express credit cards are accepted.

  • What are your business hours?

    Business hours are Monday through Friday from 9:00 AM to 6:00 PM.

  • Where is your main office?

    I do not have an office where therapy takes place. All therapy sessions are performed at the client's home or a predetermined venue.

  • Where should I FAX referrals?

    Please fax referrals to: 423.208.9223


    If you have other questions or would like to contact me please call 423.380.8276 or use the contact form.


Still have questions? Please contact me.

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